Frequently Asked Questions

Frequently Asked Bidder Questions:
How can I register to bid?

How do I bid?
  • Bids are placed on auction pages, and can be submitted after a valid credit card is added your your account.
    • Once you’ve completed your account, and been verified to Bid you can place single bids or place your maximum bid and let Bid-Guard bid for you. Watch our instructional on How Safe Queens Works

What is Bid-Guard?
  • Bid-Guard is an automated bidding service, A convenient effortless way to bid with Safe Queens. Simply enter the highest price your are willing to pay for and item and let Bid-Guard Bid for you.

How does Bid-Guard work?
  • After you’ve entered and confirmed the maximum you are willing to pay for an item Bid-Guard will bid for you up to that amount. (Remember to consider the buyers’ fee and Seller fees when bidding as these are billed separately) .

Will I get notified if I am outbid?
  • You will be notified via email if you are outbid. In that case, you can place another bid before the auction closes.

What if another member places the same max bid using Bid-Guard?
  • If two users happen to enter the same amount on a max bid, the tie goes to the bid that was placed first.

How does Bid-Guard keep me in the lead?
  • When someone else places a bid, Bid-Guard will place a slightly higher bid on your behalf. The amount the bid increases by is known as a bid increment. Bid increments are smaller when the bid price is lower and larger in the higher price brackets.

Will Bid-Guard exceed my maximum bid?
  • Bid-Guard will not pass your maximum bid ever, if you would like to update your maximum bid you can at any point during a live auction.

What are the current bid increments?
  • The following increments are currently in use.
    Current Bid Increment
    $0 – $249 $1
    $250 – $499 $5
    $500 – $999 $10
    $1,000 – $4,999 $25
    $5,000 – $9,999 $50
    $10,000+ $100

    Occasionally you will see bids increase by less. This means that someone else placed a bid higher than your Bid-Guard amount, but less than the next bid-increment amount.

How do firearm transfers work?
  • Transfer of firearms ownership requires an FFL holder. Buyers should either have an FFL or use a local FFL holder in their area to receive and manage the transfer of the item for them before they place a bid or purchase an item. Typically, buyers need to make arrangements in advance with the FFL.

  • Accessories such as: holsters, clips, sights, scopes, etc., often are not required to ship to a FFL. Non-firearm items such as: air guns, knives, ammunition, antique guns built before 1899, and some gun parts also do not require transfer by a licensed dealer but may require proof of age before shipping.

  • Please review the Federal Bureau of Alcohol, Tobacco, and Firearms (ATF) FAQ about transferring ownership of firearms by unlicensed persons: Visit ATF Unlicensed Persons

Will I need to pass a background check?
  • Anyone purchasing a firearm must be able to pass a background check. See the ATF Q&A for more information.

Can I cancel a bid after it’s been placed?
  • No, we do not cancel or retract bids. Be sure to read the auction listing carefully and know what you are bidding on.

How does shipping work?
  • Shipping is worked out directly between the seller and the buyer. Usually, the shipping costs are listed on the Auction page and are intended for the 48 states.

Can I bid if I am not in the US?
  • No, you must be a US resident to participate in our auctions directly. Some customers will use a Buy on your Behalf service to purchase and legally export the item.

How old do I need to be to bid?
  • You must be an adult who is able to enter into a contract. There are age limits on the sale of certain items.

Do certain states have restrictions on items?

What are the fees?
  • Winning Bidders pay a 10% buyer’s premium on top of the final sale price directly to Safe Queens. The buyer’s premium is charged at the time the auction ends.

Frequently Asked Seller Questions:
Can I cancel my auction once it’s live?
  • We do not cancel auctions. We require listings to be exclusive to Safe Queens during that time with all other for sale ads and listings taken down.

Can I lower my reserve?
  • Yes, you are welcome to lower your reserve at any time during your live auction. Please contact Safe Queens auction expert for assistance.

Can I bid on my own listing?
  • No. Transparency and fairness is key to our success at Safe Queens. We do not allow sellers to bid on their own listing and such behavior is strictly prohibited and against the sellers and buyers’ agreement. We have tools in place to monitor bidding and the user accounts from which bids are placed to ensure this doesn’t happen.

Can I edit my listing after it’s live?
  • No, but additional photos can be added and you are encouraged to make updates or notes to the comments section as the auction progresses.

What are the fees?
  • Sellers list for free. Keep 100% of the sale price of your auction.

General Questions:
How can I change my username?
  • We do not allow for the change of usernames to preserve the history of the account.

How can I change my password?
  • You can change the password from the My Account page by updating your information there.

How do I contact you?
  • Vist the contact us page, email us at info@safequeens.com or call us at 435-817-9245 with general questions that you can’t find the answers to. If you’d like us to consider your item for auction, please submit an item here.

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